Offline & sync
Built for unreliable connectivity
After setup, the counter keeps working on the device. Pending changes upload when you reconnect—without stopping the sale in front of you.
The problem
Retail in intermittent networks cannot treat the cloud as a hard dependency for every scan. Novend is local-first for core operations after setup.
Outcome
Treat connectivity as optional for core selling—not as a dependency.
Workflow
How teams use this module day to day
- 01
Sell on device
Completed sales write locally first so the cashier is not blocked by a dead radio.
- 02
Save locally
Stock movements and receipts stay on the device during an outage.
- 03
Queue safely
Pending operations wait in an outbox with clear status instead of silent loss.
- 04
Sync on reconnect
When connectivity returns, queued work uploads and connected views refresh. Conflicts surface with guidance.
In depth
What this looks like in the product
Keep the counter open
The sales screen remains usable offline after setup. Cashiers finish the person in front of them first.
See what synced
Managers can review recent sync activity instead of guessing whether last night’s sales reached the cloud.
Stock stays coherent
Local stock views remain available while offline; server authority reconciles when devices reconnect.
Capabilities
What you get in this module
- Offline selling after setup
- Local-first sale and stock writes
- Background sync on reconnect
- Clear conflict handling when devices disagree
- Sync activity visibility for managers
- Honest limits: auth and billing still need the network
Offline behavior
Qualification: core selling and local operations continue offline after initial setup. Sign-in, billing, device activation, and some account actions still need connectivity.
Hardware & platforms
Desktop counters preferred for hardware. Android and PWA cover mobility. Register the device while online before relying on offline mode.
Platforms: Desktop counters preferred for hardware; Android and PWA for mobility
FAQ
Common questions
What still needs internet?
First-time sign-in, billing, device activation, password reset, and some account administration require connectivity.
What if two devices change the same stock?
Sync uses queue order plus server validation. Conflicts surface in Sync Center with fix/retry guidance.
How long can we run offline?
Core selling continues after setup for as long as the local session and licence allow. Reconnect regularly so backups and org views stay current.
Related
Ready for a calmer counter?
Set up your catalogue, make a test sale, and see how Novend handles a working day.
Windows • macOS • Linux • Android • iPhone/iPad PWA
